Does your back constantly ache after so many years at the bedside? Have you dreamed of being a telephonic triage and advice nurse? Let’s see what is involved.
What does a telephone triage advice RN do? They sort out patient problems using careful listening, critical thinking, assessment skills, and good clinical judgement.
They use excellent decision-making skills to promote appropriate utilization of emergency services. They help the patient understand the actual urgency of care needed. You can see more detail at work.chron.com .
Who hires telephone triage / advice nurses? According to nurse.com , doctors’ offices, insurance companies, hospitals, clinics, and telephone triage and advice centers hire RN’s for this position.
Typical work surroundings for a telephone triage advice nurse? The work is performed at a desk – using a computer and telephone – and some telephone nurses work from home.
Some organizations hire nurses to be responsible to monitor, on a schedule, only those patients in their caseload. Other organizations hire emergency telephone advice nurses to triage and advise all participants who call them on their shift.
There are also other similar positions. The university student advice nurse gives appropriate advice to university students regarding their health. There are Hospice telephonic triage RN, appointment/advice call center nurses at Kaiser Permanente. and Advice Prescription Refill Nurse – to name a few.
What makes this work different? A typical telephone triage advice RN generally works regular hours, has short-term patient relationships, uses written protocols, receives specific training, and experiences a wide assortment of types of calls.
How to qualify? The RN should have excellent critical thinking skills, possess good telephone manners, typing and computer skills, and have prior triage experience – such as in an emergency department. Generally, a minimum of five years clinical experience is required.
Wild Iris offers an accredited 3 CEU course on telephone triage advice nursing for $24.00 through nursingceu.com at this link.
How much do telephone nurses get paid? According to monster.salary.com , the range is from $57,709 to $76,613, with a median yearly salary of $64,479. Although this may be less pay than you are used to, it also has innumerable side benefits that money cannot buy.
What cities tend to pay better? Cities who tend to pay more for telephone triage advice nurses include: Chicago IL, Minneapolis MN, Fresno CA, Washington DC, and Nashua NH – according to monster.salary.com .
What other information should a telephone triage advice nurse know? They should know locations and phone numbers of physicians that are on call, which hospitals are on drive-by status, be able to submit prescriptions to pharmacies per physician’s orders, utilize patients’ emr’s to help connect reported symptoms to known conditions when applicable, and more – according to the job description listed at bouldermedicalcenter.com .
It is an autonomous and very responsible position, protected by protocols, but is also very closely inter-related with the other disciplines.
If this helps, or if you have additional information to add, please share in the comments section. Your contribution is very valuable.